Water audit reveals a £2,130 overcharge by Yorkshire Water

Author:  Graham Mann, Water Audit Services.

As a part of the on-going water bill validation  process for Wolseley UK the water audit team at H²O Building Services identified an incorrect charge going back to July 2007 for the collection, reception, treatment and disposal of rain water from the roof of the site and the car park areas, the charge based on a specific site area is known as surface water drainage charge.

A site survey was completed and it was proven that the rainwater was in fact discharged to a small water course just outside Leeds City Centre, therefore Yorkshire Water were sent an application together with the supporting documentation.

Approval was received together with a refund cheque for £ 2,130 which includes interest.

Water company refund